Who we are

Suggested text: Our website address is: https://shuknofood.com.

 

Privacy Policy

Last Updated: [Insert Date]

At SHUKNOFOOD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms described here.


1. Information We Collect

We collect information to ensure smooth service delivery, order processing, and better user experience.

1.1 Personal Information

When you place an order or create an account, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Shipping Address

  • Billing Details

  • Payment Information (encrypted)

1.2 Automatically Collected Data

When you browse our website, we may collect:

  • IP Address

  • Device Information

  • Browser Type

  • Cookies & Tracking Data

  • Pages visited, time spent, and browsing patterns

1.3 Communication Data

If you contact our support team, we may store:

  • Messages

  • Attachments (images/videos)

  • Feedback & inquiries


2. How We Use Your Information

We use your information to provide and improve our services. Usage includes:

2.1 Service Delivery

  • Processing orders

  • Managing payments

  • Delivering products

  • Sending order updates and confirmations

2.2 Customer Support

  • Responding to inquiries

  • Resolving complaints

  • Improving shopping experience

2.3 Marketing & Communication

  • Sending promotional offers (only if you agree)

  • Recommending products based on preferences

2.4 Website Improvements

  • Analyzing user behavior

  • Enhancing performance and security

  • Personalizing the website experience


3. How We Protect Your Information

We use advanced security measures to safeguard your data, including:

  • Encrypted payment processing

  • Secure server technology

  • Restricted access to personal information

  • Regular security audits

We never store full payment card details on our server.


4. Sharing Your Information

We do not sell or rent your information to third parties.
However, we may share limited data with:

4.1 Service Providers

  • Courier partners (delivery address & phone number)

  • Payment gateways (secure transaction details)

4.2 Legal Requirements

We may release information if required by:

  • Law enforcement

  • Court orders

  • Government regulations

4.3 Business Operations

In case of mergers, acquisitions, or transfer of assets, customer data may be included (with privacy protection).


5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve loading speed

  • Save user preferences

  • Analyze website usage

  • Personalize product suggestions

You can disable cookies from your browser settings, though some features may not work properly.


6. Data Retention

We retain your personal information for:

  • As long as your account is active

  • As long as required for legal, business, or security purposes

You may request deletion of your data at any time.


7. Your Rights

You have full control over your personal information. You may:

  • Request a copy of your data

  • Correct or update your information

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.


8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their:

  • Content

  • Privacy practices

  • Security policies

We recommend reviewing their Privacy Policies before interacting.


9. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.
If you believe a minor has provided data, please contact us for immediate removal.


10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website means you accept the updated terms.